ZAGG is committed to offering innovative ways to improve the relationship between people and their beloved gadgets. The first invisible SHIELD design came about in early 2005 when a man wanted to protect his wristwatch from nicks and scratches. The invisible SHIELD is a patented film that is customized and proprietary to ZAGG. In addition, ZAGG has a patent-pending on the idea of wrapping handheld electronic devices with a clear protective film. Therefore, ZAGG is becoming a world-wide phenomenon and creating a revolution in the way people think about their gadgets and protecting them. Products which are sold by Zagg.com are categorized under the following categories:-
ZAGG, Inc. was founded in 2004 but its official launch took place on 25th July 2007 when ZAGG Inc. went public and started trading under the symbol ZAGG (NasdaqBB: ZAGG) "Zealous About Great Gadgets". The Co-Founder and CEO of the company was Mr. Robert G. Pedersen II. The ZAGG audio line of electronics accessories was released in late 2008, and focused on innovation, quality, and superior value. The address of the company's corporate headquarters is as follows:-
3855 So. 500 W. Suite B
Salt Lake City, UT 84115-4279
Reviews from Reseller Ratings
"I purchased the ZAGG Shield for my Atrix 2. I followed Zagg's instructions EXACTLY as they wrote them, including powering the phone off, removing the battery, leaving it off for over 12 hours. After 2 weeks, the shield is fine, no discoloration, no bubbles, no coming up at the corners, as others have complained of. A great shield as far as I'm concerned."
"The customizable zaggskins are pretty cool - I like being able to choose my own background. They go a bit manky after a year and need to be replaced. I don't really like the look of the screen protector - has a weird texture. Shipping is very expensive for something the size of a slip of paper. When mine got lost in the mail, they quickly replaced it by sending out another for free - kudos zagg"
"This company is a rip off. I wouldn't recommend it to anyone as you will never receive your order (at least 2 month from the order date). Also, there products aren't great comparing to the other brands. Again, this company wouldn't do anything to satisfy the customer."
Zagg.com is assigned A+ rating on the standard scale of Better Business Bureau (BBB) which ranges from A+ to F. The BBB file of the company was opened on 16/08/2006 and its business is BBB Accredited since 07/04/2011. BBB has determined that ZAGG, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. Factors responsible for the highest rating of the business are as follows:-
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 58 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Zagg.com's three-month global Alexa traffic rank is 10,893. The site is located in the US and the time spent in a typical visit to the site is about four minutes, with 49 seconds spent on each page view. While Zagg.com is ranked #2,472 in the US, where approximately 62% of its visitors are located, it is also popular in Kuwait, where it is ranked #1,059. There are 3,661 sites linking in back to Zagg.com.
As per the statistics of Compete, the website has attained a rank of 7,049 in accordance with UVS Standards and has 291,119 unique visitors overall. Its Google Page Rank value is 5 from 10 possible points.
The company has promoted itself on several social networking platforms like Facebook, Twitter, Pinterest and YouTube as well. On Facebook the company has a large fan following supported by 207,295 likes whereas on Twitter there are 36,555 followers accompanied by 6,297 tweets. In case of YouTube also the official page of the company has 6,249 subscribers in addition to 23,738,982 video views.
Apart from such huge social presence the company operates its own blog as well where the users can found in depth information about the latest products and offers.
Keeping in view the prevention of user’s confidential information from unauthorized use Zagg.com has adopted Secure Socket Layer (SSL) technology which encrypts the entire confidential information transmitted via Internet. The connection being utilized is 256 bit encrypted TLS 1.0 with SHA1 for message authentication and RSA as the key exchange mechanism.
According to Google Page Diagnostics the website is regarded to be free from all malicious content and hence is safe for browsing.
The price summary of wide variety of products offered by Zagg.com is as follows:-
- Apple iPhone 5 Screen Protector-$19.99.
- Apple iPad3 (3rd Gen) Screen Protector-$34.99.
- Zagg Customized Skins-Starting from $19.99.
- Zagg Leather Skins-Starting from $19.99.
Keyboards & Cases
- Apple iPad 3 Keyboard Case-$99.99.
- iPad 1 Case with optional keyboard-$79.99.
- Zagg Smartbuds-$49.99.
- Zagg Aqua Buds-$29.99.
However, the prices of Zagg.com are higher than as compared to its competitors like Gelaskins.com and Bodyguardz.com. This conclusion was derived on comparing the skins offered by these websites.
According to their shipping policy US customers in the lower 48 States will receive free shipping via USPS First Class Mail on a total order price of $29.98 or more. Most orders ship within 1-2 business days from when the order is placed but some orders may take longer to ship, primarily orders containing a ZAGG skin. Various shipping options provided by the company along with the charges are as follows:-
- USPS First Class Mail-$0.00.
- UPS Ground-$8.
- UPS 2nd Day Air-$16.83.
- UPS Next Day Air-$27.82.
The types of payment methods accepted by the company are Credit Cards and PayPal. The types of Credit Cards supported by the company are VISA, MasterCard, American Express and Discover. However, PayPal is chosen by most of the customers because it is an easy, secured and convenient mode of making payment.
Your purchase is backed by their 45 Day Money-Back Guarantee. If you are not completely satisfied with your ZAGG product, return it within 45 days of your purchase date for a 100% refund. However, partial order returns are not eligible for shipping and handling refunds. ZAGG’s 45 Day Money Back Guarantee refund policy only applies to purchases made from ZAGG.com.
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